Thank you' has a truly magical quality to it. It's just words, but they serve as shorthand for so much more. Thank you expresses our appreciation and gratitude. But, more importantly, it is a gesture of gratitude to the person who has assisted you (or given you something). It shows that you don't take them for granted and that you recognise their value. That is why it is important to express gratitude. People who make it a habit to say thank you get better service. Furthermore, they frequently discover that people are eager to 'go the extra mile' for them. And, of course, expressing gratitude to family, friends, and colleagues will yield positive results in a variety of ways, ranging from a happier home life to increased business success. In fact, several well-known business gurus claim that saying thank you is almost entirely responsible for their success.

Nijo Nicholas

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