Negotiation skills are inherent qualities that help two or more parties agree to a common logical solution. Negotiation is a dialogue between two parties to resolve conflicts or issues so that both parties find the solution acceptable. Usually, it is a compromise involving give and take. Negotiation results when each party compromises to resolve a conflict for everyone's benefits. Lack of negotiation skills affects the business bottom line and could ruin customer relationship. Negotiation skills are soft skills and essential to become a negotiator and resolve workplace conflicts. Negotiation is a coveted leadership skill which helps businesses to reach their business objective. It creates a long-term relationship and focuses on creating long-lasting solutions because both parties make a concession only when the solution is satisfactory. As both parties agree to a common solution, the chances of future conflicts reduce to a great extent. Good negotiation skills ensure the accomplishment of business goals, which creates an environment of business success. This also increases the chances of future business transaction.

Payal Jain

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