When it comes to selling, there are a few things to keep in mind. Quality questions can reveal specific personal or corporate issues, allowing you to assess whether your product can solve the problem your prospect is experiencing. This is also the most effective way to learn about your prospect's needs and values while also establishing yourself as an authority. Etiquette refers to the standards of conduct and behaviour that should be followed by salespeople when interacting with customers or other employees. When under pressure to meet sales quotas set by his boss, a salesperson's etiquette — and sometimes ethical — standards can suffer. There are many Do's and Dont's that needs to be followed.

Narayanan A

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