Competency is defined as “the quality of being competent; adequacy; possession of required skill, knowledge, qualification, or capacity”. Management competencies are the soft skills, habits, motives, knowledge and attitudes necessary to successfully manage people. Management competencies are categorized as human capital which is broadly defined as the knowledge and skills that contribute to workplace productivity. The human assets needed for managerial competency are necessary for a productive workforce. One way you can improve workplace competency is by developing a competency model. When developing a competency model, you carefully select competencies that align with the organization’s goals. Management or leadership behaviours drive employee engagement. When employees have positive perceptions of their management team, they are more likely to be cognitively, socially and emotionally engaged in their work. Being ethical and honest is a management competency that improves employees’ perception of their superiors. Clear communication skills are one way to bolster employee engagement.

Gayatri Vivek

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