"What is meant by customer relationship management? What is the role of customer relationship management? Customer relationship management helps in profiling prospective customers, understanding their needs, and in building relationships with them by providing the most suitable products and enhanced customer service. CRM system examples include platforms built to manage marketing, sales, customer service, and support, all connected to help companies work more effectively. With a CRM system, businesses can analyze customer interactions and improve their customer relationships. Why is Customer Relationship Management important? Customer relationship management (CRM) helps businesses to gain an insight into the behaviour of their customers and modify their business operations to ensure that customers are served in the best possible way. The better you understand your customers, the more responsive you can be to their needs, right? Let’s learn more about the significance of customer relationship management in the business, shall we?"

Adarsh S

58 resources

0

0

0

Like