Before going any further, how many of you know the exact sense of what the term ‘bureaucracy’ means? What role and how important a role does it play in public administration? The term ‘bureaucracy’ refers to the complex structure of an organisation that consists of multiple layers of processes and systems. The system helps maintain a sense of control and uniformity within organisations by managing inwards systems successfully. The aspect of bureaucracy changes from organisation to organisation to suit each one’s specific needs. In the field of public administration, bureaucracy refers to a group non-elected officials of that of a government or any administrative level system, who employ and implement laws and regulations and also decides the functions and other such aspects of a running system. Do you think this is systematic? Watch the PPT to learn more.

Payal Jain

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