Excellence is not a skill, it is an attitude……..Assertiveness skills are communication strategies that convey information and ideas in an open and direct way while maintaining respect for those you’re speaking with. Assertiveness allows you to profess and defend your claims, ideas and decisions in a calm but powerful manner. Assertive communication is ideal for many workplace communications as it is stronger and more effective than passive communication and more polite and considerate than aggressive communication. Respect, Openness, Honesty, Accountability, Self-control, Delegation are the examples of this skill. These are the mile stones of the assertiveness skills as we cannot avoid any of the above said skill as each one of them is playing a vital role in the complete development of the system. Make learning a continuous process. Please see the presentation.

Ghulam Mehdi Dar

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