An administrative officer aids the operating manager and subordinate operating officials in getting things done through his knowledge of and skills in dealing with organisation, methods, funds, people, equipment and other tools or resources of management. Someone who has administrative experience either holds or has held a position with significant secretarial or clerical duties. Administrative experience comes in a variety of forms but broadly relates to skills in communication, organisation, research, scheduling and office support. Administrative skills are required to complete actions related to the management and running of a business. They act as a connecting link between the senior management and the employees. They provide motivation to the work force and make them realise the goals of the organisation. Office administration is one of the key elements associated with a high level of workplace productivity and efficiency.

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